We are committed to ensuring you have an amazing wine experience with Sirromet and this includes a smooth, simple and hassle free delivery. If you have any questions or issues regarding the delivery of your wines, please talk to us on 3206 2999.
Online orders placed, Monday to Friday, will be dispatched within 24 hours. Orders placed on weekends or public holidays will be dispatched on the following working day.
Where do we deliver?
We deliver throughout Australia and have international distribution in China and Japan – selected products available.
Shipping within Australia
Spend over $125 and receive free delivery throughout Australia
Capped shipping rate of $9.90 Australia wide (for purchases under $125)
NSW, ACT and VIC $14.90
WA, NT, SA and TAS $19.90
Australian orders will be delivered in approximately 5-10 working days via Australia Post.
Sirromet is currently distributed in China and Japan.
International Shipping is available but the fee will vary from country to country. Please email before your purchase is made to find out the shipping fee to your international destination. Shipping times will vary for international orders.
To guarantee safe delivery of your items, we recommend your parcel is sent to your place of business as items are typically delivered between 9am – 5pm.
Please ensure you provide your correct and complete address, including a company name where necessary, and a contact telephone number. Sirromet takes no responsibility for loss or theft of goods once delivered.
If you have any further enquiries regarding our returns policy please email us at delivery@Sirromet.com
Customer Service Trading Hours
Between 8.30am and 4:30pm Mon-Fri AEDT.
The majority of orders arrive within these transit times, however if your order has still not arrived after more than five full working days after the end of the transit times above, please contact us on 07 3206 2999.