Returns Policy

We want to make sure you’re happy! So, all of Sirromet’s wines are covered by our 100% Quality and Value Guarantee.

Sirromet accepts returns from our Customers provided the following guidelines are met;

The Customer must contact our Customer Service department within 14 days of the delivery. The goods must be in good order and have the membership/customer details on the outside of the carton.

All items must be returned via registered post to the following address:

Attention: Stock Controller
850 Mt Cotton Road, Mt Cotton
Queensland, Australia, 4165

Upon the receipt and validation of returned goods to Sirromet, the membership/customer’s account will be credited. Online returns are unable to be processed through any other retail outlet/s or Sirromet Cellar Door.

If you have any further enquiries regarding our returns policy, please email us at